98point6 Building a World-Class QA Team

January 16, 2019
John Kensinger
John Kensinger

98point6 is a med-tech leader that offers on-demand diagnosis and treatment from board-certified physicians via secure in-app messaging. Their mission is to bring technology and medicine together to make primary care easier to access and more affordable.

We spoke with Joel Schweitzer, Lead SDET at 98point6 about their software development process and their need for more comprehensive QA.

You can read the full case study here.

Here are some highlights --

Finding a Manual QA Team

Early on in the company’s existence, Joel and 98point6’s CTO looked at the available options for manual QA. They explored hiring an in-house team, considered working with external contractors, and evaluated crowdtesting services like test IO.

“Fresh sets of eyes are actually more valuable than people who are entrenched in the product on a daily basis for years.”

Criteria for choosing a QA solution

When looking for ways to bolster their QA resources, 98point6 focused on maintaining software quality and improving customer experience. The deciding factors were:

  • Avoiding testing fatigue and product blindness
  • Quality of bugs reported
  • Uncovering the causes of app crashes

Interested in learning more about how different companies working with test IO and use crowdtesting? Visit the Customers page for more case studies and stories.

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