Martin Reinbach has been with test IO for over two years and works with our customers in the DACH region. He’s worked with dozens of customers, sharing his expertise on crowdsourced testing, agile development, and software projects generally. I asked Martin to give new customers some insight into what to expect from crowdsourced testing.
We talk a lot to QA managers about crowdtesting. We talk to some of them (our customers) who’ve embraced it, and others (sales prospects, people in the street) who may be new to the whole thing. I sometimes wish we could get those groups together to share notes. Since this is our blog, we can! Here’s what test IO customers tell us about why combining in-house QA with crowdsourced testing works for them.
An Interview with Matt James, Implementation Manager and Head of North American Operations.
Do you watch Silicon Valley? In the last episode, Richard Hendricks was about to release the latest version of Pied Piper. He asked his friends to have a look at the Beta and give him feedback. Richard, if you are reading this, don’t release yet! Heed my advice!
If you know who your target customers are, make sure to bring this valuable information into your software testing plan!
The office just got a little louder. We're excited to announce that we have a new CEO: Philip Soffer. Phil is an 18-year Silicon Valley vet who's been a first-20 employee at successful start-ups including Plumtree, Lithium, and Piazza, managing product, marketing, and engineering. Our CTO Jan Schwenzien interviewed him to find out more about his background and why he joined test IO.
As we go through our exploratory testing tips, it's worth it to consider what makes certain people great exploratory testers, and what we look for in our testers.  Here are some key characteristics that good exploratory testers share.
Exploratory testing has one main goal: breaking testers free from test scripts and step-by-step action lists, and letting them examine, experiment, and explore software.
After several years working on crowdtesting and software quality assurance, we've learned from many different scenarios and customers. Over time, we've identified several methods that work particularly well to manage and motivate international and diverse crowdtesters.
Every time users visit your website, you get the chance to create a long-term relationship with them. One fundamental component of any relationship that underscores this bond is trust. Gaining users' trust is no simple task, and there are many ways you can lose it. There's no one-size-fits-all solution to building customer trust, it depends on what type of website you have and what kind of business you're running. However, we have put together these five actions you can take to inspire more trust on your website and improve user experiences at the same time.
