You could play a number of different roles in a business because you’re organized, process-oriented, and a clear communicator. You’re a great project manager. But you’ve always wanted something a little different, because more than anything else you’re also an advocate. You’re almost compulsively wired to make sure people achieve their goals. This is where you shine: you’re great at formulating goals, measuring progress, and screaming bloody murder when people aren’t getting what they need to succeed.
If that sounds like you, we’ve got a great job. At test IO, we specialize in continuous human software testing for companies that care passionately about their end-user experience. As a customer success manager, you’re the main point of contact between our customers and all of the services we offer. It’s up to you to understand what our customers need and make sure that they’re getting it. The downstream effects of this for our business are renewals and growth in our accounts, but for you the emotional payoff is immediate -- you feel great when you know everyone is on the right path.
We’re looking for people with strengths that complement our team. If you’ve got expertise in software testing/QA/development, or IT consulting and are interested in customer success management, we’re excited to talk to you!
You want your code to be perfect, but you know when it’s done. You believe passionately in test automation, but you know its limits. You take responsibility for your own code, but you enjoy working together with others. You want to work on a product you understand as a user, not just another piece of software.
If that sounds like you, we should talk.
We’re test IO, Europe’s leading crowdsource software testing company, now expanding globally. Our development team is small, generalist, and collegial, in that stage where we’re “breaking down the monolith” and implementing micro-services. And lucky you! We’ve just cleaned up a lot of old code, so we’re ready to motor!
You’re a good person to have around when things get hairy. You’re organized, you keep your wits about you, and you remember the mission. You generally know what needs to be done, and you’re good at leading other people to that conclusion. Because you’re good at what you do, you’ve made the checklist, and you’re dependable, people naturally look to you as a leader.
If that sounds like you and you’re at the beginning of your career, we’ve got a great role for you at Test IO.
This is a crucial, customer-facing role. You will work directly with customers and testers, dive deep into our business and understand our customers’, and contribute from your first day on the job. Better still, you’ll have a path to greater responsibility in a growing organization as you learn your way around.