Quality Solutions for Retail & E-commerce
Testing is the key to reducing abandonment and increasing conversions
As consumer behavior and buying preferences evolve, both e-commerce platforms and brick-and-mortar stores are embracing technological innovation to stay competitive. The stakes are high in a landscape where exceptional customer experiences define brand loyalty and awareness, and consumer expectations are only growing amidst increasingly complex and fragmented tech ecosystems.
To meet these demands, ensuring flawless, seamless, and secure shopping, payment, and transaction processes is essential. However, achieving this level of perfection is challenging. Comprehensive and meticulous testing becomes indispensable to reduce abandonment rates and increase conversions, by ensuring every aspect of the customer journey is crafted for success.
Your Expertise Is In Engaging Customers & Driving Sales, Test IO's Expertise Is Delivering 'Quality'
You love ROI. We love your ROI. We already have a lot in common.
Test IO's model prioritizes forming trusted partnerships with your development and QA teams, focusing on collaboration over competition. Our testing solutions are crafted to accelerate development cycles, offering unmatched scalability, extensive real-world coverage, and robust on-demand professional testing in production-like environments. Our aim? To enable you to deliver superior customer experiences that boost sales and foster loyalty, more quickly and cost-effectively.
The Test IO Edge
Total Customer Experience Alignment
Total Customer Experience Alignment
Test IO’s foundation is built on the unparalleld flexibility, adaptability, and coverage of our community of vetted digital quality professionals.. That means we can design highly customized quality and testing solutions that allow retail and e-commerce companies to rigorously test their customer and transaction experiences, under real-world conditions, anywhere in the world.
Unified Device Compatibility
Unified Device Compatibility
The diversity of hardware, software, mobile networks, user preferences, and usage habits is always growing and always changing. Test IO’s holistic testing solutions are made to take on those quality challenges and win. Our custom test teams are built from our international community of vetted, skilled digital quality professionals. Leveraging this vast real-world testing network lets us make sure that everything works as intended, no matter what or where.
Total Compliance
Total Compliance
Data security, privacy, accessibility, and usability standards are universally stringent, though specific requirements may differ across regions. For retail and e-commerce companies, compliance is crucial to preventing repercussions, avoiding hefty fines, protecting brand reputation, and guaranteeing inclusive experiences. Test IO offers expertise and resources that help companies identify real-world data vulnerabilities and UI/UX issues, ensuring they meet these essential standards.
We Know ‘Connected’
We Know ‘Connected’
Personalized engagement. Integrated content, payment, analytics, and inventory systems. A diversity of devices. The digital spiderweb of interconnected systems and individual experiences is complex, but each part is essential. Retail and e-commerce companies can’t afford to neglect one area while testing another. Test IO’s 360-degree approach to quality engineering makes sure they don’t.
Complete Security
Complete Security
We can help you test the strength of your digital security with our white hat testing solutions that can simulate cyberattacks and intrusion efforts, to keep your user data safe and secure. And don’t worry, Test IO’s security infrastructure and vetted testers ensure that hostile actors aren’t invited to the testing party.
CUSTOMER SUCCESS STORIES - SAATVA
Before working with Test IO, Saatva used to learn about bugs when users or employees found them. Some would become immediate incidents, forcing the attention of the primary operations support team, while others joined the defect queue to be solved eventually. Now, our testers help them identify bugs and issues before they reach customers, making it easier to incorporate fixes into development workflows.