Test IO Inc. Specific Terms and Conditions for Testers

These specific terms and conditions govern the relationship between you, as a tester, and Test IO Inc. (hereinafter: “Test IO”) with respect to testing services on this subspace, and are included and incorporated by reference into the Test IO General Terms and Conditions also referred to as the “General T&Cs”. In its entirety, the contents of this document will hereinafter be referred to as the “Tester T&Cs”.

If you are a “freelancer,” as agreed upon under the General T&Cs, and are working as a “tester” on the Test IO platform, the following supplemental terms shall apply.

1. Tester. Test IO provides contractors the opportunity to work as “testers”, each individually a “tester.” Test IO gives the tester the technical means to register on a website as a tester by creating a login (“account”), so that the tester can independently process end-customer testing jobs (“test runs”) or other specific tasks as identified by Test IO (collectively, “testing gigs”). As such, the tester can decide for themselves when, where, and how often they complete testing gigs for Test IO. The tester is compensated for testing gigs according to the compensation table applicable to that particular testing gig.

1.1. These Tester T&Cs are applicable to all contractual relationships between Test IO and the tester and supersede all previous agreements on this topic, effective Jan 1, 2024.

2. Application of these terms. These Tester T&Cs shall apply after Test IO has activated a user account and the tester has solicited an offer for the performance of a testing gig. This email will also contain a project description, and constitutes only an “invitation to bid”. The tester can use the reply function to send Test IO a quote for the performance of the testing gig under the conditions specified in the project description. Test IO is under no obligation to accept these quotes; as such, Test IO’s inquiry does not represent a legally binding offer.

3. Acceptance. Should Test IO accept the tester’s quote for performance of a testing gig, the information required to perform the testing gig will be made available to the tester shortly before the testing gig is activated. The tester’s acceptance of a testing gig does not give Test IO any legal right to have the tester work through the testing gig as per the conditions specified. Conversely, Test IO is under no obligation to accept the tester’s work if it is not done completely and in accordance with the conditions and requirements indicated in the project description. In particular, work will no longer be accepted once Test IO’s previously specified deadline for service performance has passed.

4. Test Runs and Restrictions. With respect to test runs, the tester shall be paid for each error he or she discovers and reports while performing the test run, and which is accepted by Test IO. The tester must report each discovered error using the form provided by Test IO. The tester lists a description of the error on the form and assigns the error to one of three categories: Low, High, or Critical. This assessment is only for purposes of initial orientation; it is not binding for the tester’s claim to compensation. Test IO will then check the error. The tester shall not receive compensation for the error if:

4.1. sequential error log numbering makes it evident to Test IO that the report is a duplicate, and that the error has previously been discovered by another tester, or

4.2. the error cannot be reproduced by Test IO, and is thus not demonstrably present.

4.3 Test IO will also check the tester’s labeling of the error as Category Low, High or Critical, and change this assignation if necessary. Test IO’s designation shall be determinative, including for calculation of the applicable payment to the tester.  

4.4 For certain testing gigs, the tester shall receive lump sum compensation for completing one or more tasks defined by Test IO, either in addition to or instead of compensation per error discovered. Such compensation may be provided for testing gigs such as (for example) research tasks, answering questionnaires, or working through so-called test cases.

5. Tester’s Compensation. The tester shall be specifically informed as to the exact rate of compensation per error discovered for test runs or otherwise per testing gig. When Test IO sends the tester an email requesting that the tester submits a quote for the testing gig, the email will specify the eligible amount of compensation; the tester shall then apply this compensation rate when submitting the offer.

5.1 Test IO confirms acceptance of a bid by sending a job order to the tester. Job orders are assigned exclusively to the tester who submitted the corresponding offer. Job orders may only be forwarded to third parties with Test IO’s express written permission.

6. Payments.

A tester’s work that was accepted by Test IO will be paid through the Cirro platform according to the General T&Cs. See https://cirro.io/terms, section 11 “Payment and Additional Obligations or Requirements“, for terms and conditions regarding the payment process.

7. Personal Information. Test IO is authorized to retain, process and use data it receives from the tester, and data gathered in context of completing Test IO job orders, to the extent that such data usage is necessary to ensure that job orders can be completed and contractual obligations fulfilled without difficulty.

8. Maintaining Confidentiality of any Discoveries. In addition to any Confidentiality terms agreed upon under the Tester T&Cs, the tester undertakes to maintain confidentiality with respect to discoveries made and information shared with the tester in connection with the services the tester provides — especially but not limited to information Test IO shares with the tester in order to complete a gig, project descriptions, discoveries made in the course of a gig, the identity of or other information related to or owned by Test IO customers that the tester becomes privy to in the course of a gig, software or other programs subject to the testing run or other tasks in connection with the services, or personal data of any type relating to any individual that the tester may have access to in the course of providing services (“Confidential Information”) — and tester agrees not to store, record, edit or delete such Confidential Information or use it, directly or indirectly, for any other purpose other than the provision of the services. The tester shall take all necessary action to prevent third parties from acquiring or commercializing such information. The tester undertakes not to pass Confidential Information, or any other information provided to it by Test IO or any Test IO customer that is related to any gig, on to third parties.

8.1 Maintaining Confidentiality of the Gig. The tester is obligated to maintain the confidentiality of their login data (username, password, etc.), including any information regarding the testing gig or the offer for testing services, and other computer applications; the tester must not provide that information to third parties, and undertakes to avoid allowing third parties to gain access to it. The tester shall keep confidential any offers made for fees to complete the testing gigs or the completed services.

9. Test IO reserves the right to modify these Tester T&Cs or any Supplemental Terms at any time. Any changes to these Tester T&Cs can only be made in writing by Test IO, including but not limited to via emails, or text posted online and made available for the recipient to save and print. If the recipient does not agree to any updated terms or modifications of these Tester T&Cs made by Test IO, the recipient shall immediately stop using Test IO and shall send an email to Test IO at [email protected].

Specific terms and conditions for testers working for Test IO Inc., 41 University Dr. #202, Newtown, PA 18940. Version: November 22, 2023